Last month we noted that BACP’s response to the rising concerns about its complaints process was to start revising the ethical code by which it judges counsellors. So, no revision to the complaints process!
This month we note that BACP is seems to be accepting that support in its complaints process is inadequate. It is seeking ‘confidential’ supporters, but then says these are required to report evidence of guilt to the PCP, so they are not confidential. Therapists4justice are struggling to understand this.
At some time, we hope that BACP may review its whole philosophy on this and seek member input.
Please feel free to contact us at contacttherapists4justice@gmail.com if you have a comment, need some help understanding the complaints procedure or just want to help in our campaign.
David Waite